Privacy Policy for HyKho Mobile
Last Updated: January 2025
This Privacy Policy describes how HyKho Mobile ("we", "our", or "us") collects, uses, and protects your information when you use our mobile application.
1. Information We Collect
Authentication Information
- API tokens and credentials provided via QR code or manual entry
- User identification information from your ERP system
- Company and account information
App Usage Data
- App functionality and feature usage
- Error logs and crash reports (for app improvement)
- Device information (device type, operating system version)
Business Data
- Sales orders, inventory data, and other business information synced from your ERP system
- This data is stored locally on your device and synced with your ERP server
2. How We Use Your Information
- Authentication: To securely authenticate you with your ERP system
- App Functionality: To provide core features like order management, inventory tracking, and delivery management
- Data Synchronization: To sync data between your mobile device and your ERP server
- App Improvement: To fix bugs, improve performance, and enhance user experience
- Support: To provide customer support and respond to your inquiries
3. Data Storage and Security
Local Storage
- Credentials are stored securely on your device using industry-standard encryption (Expo SecureStore)
- Business data is cached locally for offline functionality
- All local data is encrypted and protected
Server Communication
- All communication with your ERP server uses HTTPS/TLS encryption
- API tokens are transmitted securely
- No data is transmitted to third-party servers (only to your ERP server)
Data Retention
- Data is stored on your device until you delete the app or clear app data
- You can clear cached data at any time through app settings
- Data on your ERP server is managed according to your ERP system's policies
4. Data Sharing
We do not share your data with third parties.
- Your data is only synced with your own ERP server
- We do not sell, rent, or trade your personal information
- We do not use your data for advertising or marketing purposes
- We do not share data with analytics or tracking services
5. Your Rights
You have the right to:
- Access: Request access to your personal data stored in the app
- Delete: Delete your app data at any time through app settings or by uninstalling the app
- Control: Control what data is synced by managing your ERP server settings
- Opt-out: Stop using the app at any time, which will stop data collection
6. Camera Permission
The app requires camera permission to scan QR codes for authentication. We do not:
- Store camera images or video
- Access your photo library
- Use the camera for any purpose other than QR code scanning
You can revoke camera permission at any time through your device settings, but this will prevent QR code scanning functionality.
7. Children's Privacy
HyKho Mobile is a business application intended for use by businesses and professionals. We do not knowingly collect information from children under 13 years of age.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Notifying you through the app (for significant changes)
You are advised to review this Privacy Policy periodically for any changes.
10. Compliance
This Privacy Policy is designed to comply with:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Apple App Store Privacy Guidelines
This Privacy Policy was last updated on January 2025
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